String map to define localizable language strings
Members
static AcceptTaskTooltip
Tooltip used on accept task icon button
static ActiveTasksTileTitle
Label used as title in ActiveTasksTile in QueuesView
static AgentsByActivityTileTitle
Label used as title in AgentsByActivityTile in QueuesView
static AgentStatusAvailable
Label to indicate "Available" agents state in QueuesView barChar
static AgentStatusBusy
Label to indicate "Busy" agents state in QueuesView barChar
static AgentStatusOffline
Label to indicate "Offline" agents state in QueuesView barChar
static AgentStatusUnavailable
Label to indicate "Unavailable" agents state in QueuesView barChar
static AnonymousParticipant
Default name for participant whose name cannot be retrieved from its attributes
static BrowserVoiceDisabledNotification
message shown if voice SDK has been disabled
static CallCanvasUnholdWorker
Text in call canvas to unhold worker
static CallCanvasWorkerOnHold
Text to show on call canvas when worker is on hold
static CallParticipantCustomerName
Text used to denote customer in call canvas
static CallParticipantStatusConnecting
Default text to show while connecting to another agent during warm-transfer
static CallParticipantStatusKickConfirmation
Text to show on participant when kick action needs confirmation
static CallParticipantStatusLeft
Text to show on participant when they has left the call
static CallParticipantStatusLive
Default text to show on participant when they are in the call
static CallParticipantStatusOnHold
Text to show on participant when they are in the call
static CallParticipantStatusTransferFailed
Text to show on participant when it is failed transfer
static CancelTransferTooltip
Tooltip used on cancel transfer icon button
static CannotChangeOtherWorkerActivity
message shown if failed to change activity for another user
static ChatInputDisabledText
text displayed inside a disabled chat input
static ChatInputUserNotMemberDisabledText
Text displayed when when user is not a member of the chat
static ChatOrchestrationAddToChatChannelFailed
Error text to be shown if 'AddToChatChannel' Chat Orchestration failed
static ChatOrchestrationDeactivateChatChannelFailed
Error text to be shown if 'DeactivateChatChannel' Chat Orchestration failed
static ChatOrchestrationLeaveChatChannelFailed
Error text to be shown if 'LeaveChatChannel' Chat Orchestration failed
static ChatWelcomeText
chat welcome text for agent
static ColdTransferTooltip
Tooltip used on cold transfer icon button
static ColumnHeaderAgent
column name for "agents" column in Supervisor table in the Teams view
static ColumnHeaderCalls
column name for "live calls" column in Supervisor table in the Teams view
static ColumnHeaderTasks
column name for tasks different from calls in Supervisor table in the Teams view
static Connecting
Text shown on banner when Programmable Chat is connecting
static DialpadAsteriskCaption
Text shown instead of caption for asterisk in Dialpad component
static DialpadAsteriskDescription
Text shown instead of description for asterisk in Dialpad component
static DialpadHashCaption
Text shown instead of caption for hash in Dialpad component
static DialpadHashDescription
Text shown instead of description for hash in Dialpad component
static DialpadNum0Caption
Text shown instead of caption for number 0 in Dialpad component
static DialpadNum0Description
Text shown instead of description for number 0 in Dialpad component
static DialpadNum1Caption
Text shown instead of caption for number 1 in Dialpad component
static DialpadNum1Description
Text shown instead of description for number 1 in Dialpad component
static DialpadNum2Caption
Text shown instead of caption for number 2 in Dialpad component
static DialpadNum2Description
Text shown instead of description for number 2 in Dialpad component
static DialpadNum3Caption
Text shown instead of caption for number 3 in Dialpad component
static DialpadNum3Description
Text shown instead of description for number 3 in Dialpad component
static DialpadNum4Caption
Text shown instead of caption for number 4 in Dialpad component
static DialpadNum4Description
Text shown instead of description for number 4 in Dialpad component
static DialpadNum5Caption
Text shown instead of caption for number 5 in Dialpad component
static DialpadNum5Description
Text shown instead of description for number 5 in Dialpad component
static DialpadNum6Caption
Text shown instead of caption for number 6 in Dialpad component
static DialpadNum6Description
Text shown instead of description for number 6 in Dialpad component
static DialpadNum7Caption
Text shown instead of caption for number 7 in Dialpad component
static DialpadNum7Description
Text shown instead of description for number 7 in Dialpad component
static DialpadNum8Caption
Text shown instead of caption for number 8 in Dialpad component
static DialpadNum8Description
Text shown instead of description for number 8 in Dialpad component
static DialpadNum9Caption
Text shown instead of caption for number 9 in Dialpad component
static DialpadNum9Description
Text shown instead of description for number 9 in Dialpad component
static Disconnected
Text shown on banner when Programmable Chat is disconnected
static FieldValidationInvalidEmail
Text displayed when an "email" field doesn't receive a valid email
static FieldValidationRequiredField
Text displayed when a required field is not filled
static FilterItemAmountSelected
Text to indicate a number of items is selected in filterItem (# selected)
static FilterItemAny
Text to indicate no item is selected in filterItem (any)
static FilterItemOnly
Text to indicate no item is selected in filterItem (# only)
static FlexInsightsLoginFailedNotificationAction
notification action when Flex Insights login fails
static FlexInsightsLoginFailedNotificationTitle
notification title when Flex Insights login fails
static HangupCallTooltip
Tooltip used on hangup call icon button
static HoldAgentTooltip
Tooltip used on hold agent icon button
static HoldCustomerTooltip
Tooltip used on hold customer icon button
static IncomingCallBrowserNotificationBody
body of browser notification for incoming call
static IncomingCallBrowserNotificationTitle
title of browser notification for incoming call
static IncomingCallNotificationTitle
body of in app notification for incoming call
static IncomingCallTransferBrowserNotificationTitle
title of browser notification for incoming call transfer
static IncomingCallTransferNotificationTitle
body of in app notification for incoming call transfer
static IncomingCallTransferQueueBrowserNotificationBody
body of browser notification for incoming call transfer from queue
static IncomingCallTransferWorkerBrowserNotificationBody
body of browser notification for incoming call transfer from worker
static IncomingChatBrowserNotificationBody
browser notification body for chat task
static IncomingChatBrowserNotificationTitle
browser notification title for chat task
static IncomingChatNotificationTitle
in app notification title for chat task
static IncomingLineBrowserNotificationTitle
browser notification title for Line task
static IncomingLineNotificationTitle
in app notification title for Line task
static IncomingMessengerBrowserNotificationTitle
browser notification title for Messenger task
static IncomingMessengerNotificationTitle
in app notification title for Messenger task
static IncomingNotificationAccept
button title to accept incoming task from notification
static IncomingNotificationReject
button title to reject incoming task from notification
static IncomingSmsBrowserNotificationTitle
browser notification title for sms task
static IncomingSmsNotificationTitle
in app notification title for sms task
static IncomingWhatsAppBrowserNotiticationTitle
browser notification title for WhatsApp task
static IncomingWhatsAppNotiticationTitle
in app notification title for WhatsApp task
static InputDeviceErrorNotification
notification title when audio input device is not found or fails to initialize
static InputPlaceHolder
Text shown in the edit box when no content has been entered.
static KickAgentTooltip
Tooltip used on kick agent icon button
static LeaveCallTooltip
Tooltip used on leave call icon button
static LiveCommsBarHold
text in Live Comms bar button to return to hold a call
static LiveCommsBarReturnToCall
text in Live Comms bar button to return to a call
static LiveCommsBarStopListening
text in Live Comms bar button to return to stop monitoring a call
static LiveCommsBarUnHold
text in Live Comms bar button to return to unhold a call
static LiveCommsMonitoringMessage
text used in Live Comms bar when monitoring a call
static LiveCommsMonitoringMessageMoreWorkers
text used in Live Comms bar when monitoring a call where there are multiple workers
static LiveCommsMonitoringMessageNoWorkers
text used in Live Comms bar when monitoring a call for which we are unable to find the associated workers
static LiveCommsOngoingCallMessage
text used in Live Comms bar when on a call
static LoginErrorUntrustedDomain
main body of the login error for non-whitelisted domain
static LoginErrorUntrustedDomainDetails
details of the login error for non-whitelisted domain
static LoginLoading
Loading label in login view
static LoginLogin
login button caption
static LoginPassword
password label in login view
static LoginUsername
username label in login view
static LogOut
shown in the menu for log out item
static LogToFileStartLoggingLabel
button label shown in Start logging dropdown
static LogToFileStartLoggingText
html content shown in Start logging dropdown
static LogToFileStopLoggingLabel
button label shown in Stop logging dropdown
static LogToFileStopLoggingText
html content shown in Stop logging dropdown
static LongestWaitTimeTileTitle
Label used as title in LongestWaitTimeTile in QueuesView
static MediaMessageError
Error shown when media message is received in chat
static MessageCharacterCountReached
Text shown when maximum character count is reached
static MessageCharacterCountStatus
Text showing current and maximum character count
static MessageSendingDisabled
Text shown if sending messages has been disabled
static MessageSizeExceeded
message shown if maximum message length was exceeded
static MicNotAvailableNotification
message shown if microphone device was not found
static MonitorCallTooltip
Tooltip used on monitor call icon button
static MuteCallTooltip
Tooltip used on mute call icon button
static NewChatMessageNotificationBody
Text shown in the browser notification body for a new chat message
static NewChatMessageNotificationTitle
Text shown in the browser notification title for a new chat message
static NoCRMConfigured
main text to be shown on the placeholder view when there is no CRM configured
static NoCRMConfiguredAction
caption of the button on the "No CRM Configured" panel
static NoCRMHint
small hint on the "No CRM Configured" panel
static NoCRMTitle
header shown on the placeholder view when there is no CRM configured
static NoTasks
main text on the "No Tasks" panel
static NoTasksHintAvailable
small hint on the "No Tasks" panel for available worker
static NoTasksHintNotAvailable
small hint on the "No Tasks" panel for not available worker
static NoTasksTitle
string to be shown on the placeholder view when there are no tasks for the agent
static NotificationMessage
Text shown in notification message. Custom error message denoted by {{message}}
static OutboundCallFailedNotificationAction
Title of notification action for failed outbound call
static OutboundCallFailedNotificationTitle
Title of generic notification for failed outbound call
static OutboundCallFailedNotificationTitleBusy
Title of notification for failed outbound call due to callee being busy
static OutboundCallFailedNotificationTitleInvalidNumber
Title of notification for failed outbound call due to invalid phone number
static OutboundCallFailedNotificationTitleNoAnswer
Title of notification for failed outbound call due to no answer
static OutboundDialerPanelPhoneInputCaption
Text shown in the Outbound Dialer panel by the phone number input field
static OutboundDialerPanelQueueSelectCaption
Text shown in the Outbound Dialer panel by the queue selector field
static OutboundDialerPanelTitle
Outbound dialer panel title
static OutboundErrorGeneral
Error string shown in outbound calling dialpad in case of general error
static OutboundErrorMissingDestination
Error string shown in outbound calling dialpad in case of missing destination
static OutboundErrorMissingQueue
Error string shown in outbound calling dialpad in case of missing queue
static PendingReservationsOnActivityStateChangeNotification
Notification when trying to change activity to unavailable while having pending notifications
static PendingReservationsOnLogoutNotification
Notification when trying to log out while having pending notifications
static PredefinedChatMessageAuthorName
author name of the optional predefined messaged displayed in ChatWidget MessagingCanvas
static PredefinedChatMessageBody
body of the optional predefined messaged displayed in ChatWidget MessagingCanvas
static QueuesNoDataBodyForAdmin
NoData component body for QueuesView for Admin users
static QueuesNoDataBodyForSupervisor
NoData component body for QueuesView for Supervisor users
static QueuesNoDataHeading
NoData component heading for QueuesView
static QueuesNoDataLinkLabelForAdmin
NoData component link label for QueuesView for Admin users
static QueuesStatsHeaderActiveTasks
Queues Stats table header: Active tasks
static QueuesStatsHeaderAgentsActivity
Queues Stats table header: Agents by activity
static QueuesStatsHeaderLongestWait
Queues Stats table header: Longest wait time
static QueuesStatsHeaderQueueName
Queues Stats table header: Queue name
static QueuesStatsHeaderWaitingTasks
Queues Stats table header: Waiting tasks
static Read
Text below last message that has been read by other party
static RejectTaskTooltip
Tooltip used on reject task icon button
static RequestBrowserNotificationPermissions
notification requesting pemissions for browser notifications
static Reset
Text shown on reset button
static RuntimeLoginErrorDomain
an error displayed in case runtime domain couldn't be resolved in the runtime login view
static RuntimeLoginErrorSso
an error displayed in the runtime login view in case SSO isn't properly configured for the Flex project within Twilio Console
static RuntimeLoginIsAdmin
a text prepending `RuntimeLoginWithTwilio` link in the runtime login view
static RuntimeLoginLabel
header for the runtime login view
static RuntimeLoginLaunch
label for the action button in the runtime login view
static RuntimeLoginPlaceholder
placeholder for the runtime login view input field in the runtime login view
static RuntimeLoginWithTwilio
label in the runtime login view for the link that leads to Twilio login page
static Save
Text shown on save button
static SendMessageTooltip
Tooltip used on send message icon button
static SessionExpired
notification for an expired session
static SetYourStatus
shown in the right top menu as a label to set your status
static SideNavInsightsAgentsView
sidebar link that navigates to Insights Agents view
static SideNavInsightsAnalyzeView
sidebar link that navigates to Insights Analyze view
static SideNavInsightsDashboardsView
sidebar link that navigates to Insights Dashboards view
static SideNavInsightsInspectionsView
sidebar link that navigates to Insights Inspections view
static SideNavInsightsQuestionnairesView
sidebar link that navigates to Insights Questionnaires view
static SideNavInsightsSpeechSearchesView
sidebar link that navigates to Insights Speech Searches view
static SideNavQueuesStatsView
QueuesStats link text in sidebar
static SideNavTaskView
left side navigation, task view link
static SideNavTeamsView
sidebar link that navigates to Teams view
static SupervisorTaskCanvasHeader
a header for the task card in Supervisor UI in the Teams view
static SupervisorTaskCardHeader
first line of task details card in the Teams view
static SupervisorTaskCompleted
default string used by "helper" when calculating detail string for task in completed state in the Teams view
static SupervisorTaskGroupCall
Text shown in supervisor task cards for group calls
static SupervisorTaskHeaderLine
header of the task detail view in Supervisor UI in the Teams view
static SupervisorTaskInfoPanelContent
task-related information displayed on a task information tab in the Teams view
static SupervisorTaskLive
default string used by "helper" when calculating detail string for task in live state in the Teams view
static SupervisorTaskViewContentHeader
first line of inner content area of task detail view in Supervisor UI in the Teams view
static SupervisorTaskWrapUp
default string used by "helper" when calculating detail string for task in wrapping up state in the Teams view
static SupervisorUserCardFirstLine
first line displayed for a user card in Supervisor table in the Teams view
static SupervisorUserCardSecondLine
second line displayed for a user card in Supervisor table in the Teams view
static TaskAssigned
describes an assigned default generic task in task card and task list from the agent perspective
static TaskCanceled
describes a canceled default generic task in call canvas, task canvas and task list
static TaskCannotBeTransferredNotification
a notification displayed in case the task cannot be transferred, for example when the task state has already changed and cannot be transferred anymore.
static TaskCompleted
describes a completed default generic task in call canvas, task canvas and task list
static TaskExtraInfo
shown in the task list on separate section as bigger text
static TaskFilterActive
shown in the task list filter to include only active tasks
static TaskFilterAll
shown in the task list filter to include all tasks
static TaskFilterWrapping
shown in the task list filter to include only tasks in wrap up state
static TaskHeaderComplete
button caption to Complete a task in wrapup
static TaskHeaderEndCall
button label on Task Header to end call
static TaskHeaderEndChat
button label on Task Header to end chat and move the task to wrapup
static TaskHeaderGroupCallAccepted
text to show on Task Header when task is conference call and is in accepted state.
static TaskHeaderLeaveCall
button label on Task Header to leave a group call
static TaskHeaderLine
shown in the task list on the first line
static TaskHeaderStatusAccepted
text to show on Task Header when task (except webchat) is in accepted state.
static TaskHeaderStatusCompleted
text to show on Task Header when task is in completed state.
static TaskHeaderStatusPending
text to show on Task Header when task is in pending state.
static TaskHeaderStatusWrapup
text to show on Task Header when task is in wrapup state.
static TaskHeaderWebChatStatusAccepted
text to show on Task Header when webchat task is in accepted state.
static TaskHeaderWrapup
button to take a task to wrapup
static TaskInfoPanelContent
task-related information displayed on a task information tab
static TaskLineCallDuration
describes an call duration in call canvas
static TaskLineCallEndedTitle
shown in the title of call canvas when task is call and wrapup state
static TaskLineCallIncomingTitle
shown in the title of incoming task canvas when task is call
static TaskLineCallReserved
describes an incoming call in the call canvas, task canvas and task list
static TaskLineCallTransferQueue
Description line used by tasklist item panel for call transfers made to queue
static TaskLineCallTransferQueueDetail
Description line used by incoming call panel for call transfers made to queue
static TaskLineCallTransferTitle
shown in the title of incoming task canvas when task is call and transfered
static TaskLineCallTransferWorker
Description line used by tasklist item for call transfers made directly to worker
static TaskLineCallTransferWorkerDetail
Description line used by incoming call panel for call transfers made directly to worker
static TaskLineCallWrapup
describes a call in wrapup status in the call canvas, task canvas and task list
static TaskLineChatAssigned
describes an assigned chat task (except webchat) and any chat task in wrapup status at the task list
static TaskLineChatLineReserved
describes an incoming Line chat in the task canvas and task list
static TaskLineChatMessengerReserved
describes an incoming Facebook Messenger chat in task canvas and task list
static TaskLineChatReserved
describes an incoming chat in the task canvas and task list
static TaskLineChatWhatsAppReserved
describes an incoming WhatsApp chat in task canvas and task list
static TaskLineOutboundCallConnecting
Shown in the title of ConnectingOutboundCallCanvas
static TaskLineOutboundCallDetail
Description line used by Outbound call canvas
static TaskLineOutboundCallHeader
Label used as header in Outbound call canvas
static TaskLineOutboundCallTitle
Label used as title in Outbound call canvas
static TaskLineQueue
shown the queue information
static TaskLineSmsReserved
describes an incoming SMS chat in the task canvas and task list
static TaskLineTitle
describes title line for a task in IncomingTaskCanvas for default task channel
static TaskLineWebChatAssigned
describes an assigned webchat task at the task list
static TaskPending
describes a pending default generic task in call canvas, task canvas and task list
static TaskReserved
describes an incoming default generic task in the call canvas, task canvas and task list from the agent perspective
static TaskTabAgentIncomingLabel
tab label for incoming task
static TaskTabAgentInfoLabel
info tab label for agent desktop view
static TaskTabHeaderCall
header of content tab for call tasks
static TaskTabHeaderChat
header of content tab for chat tasks
static TaskTabHeaderLine
header of content tab for Line tasks
static TaskTabHeaderMessenger
header of content tab for messenger tasks
static TaskTabHeaderSMS
header of content tab for sms tasks
static TaskTabHeaderWhatsApp
header of content tab for WhatsApp tasks
static TaskTabSupervisorCallLabel
Call task tab label in Supervisor task canvas.
static TaskTabSupervisorChatLabel
Chat task tab label in Supervisor task canvas.
static TaskTabSupervisorInfoLabel
info tab label for teams view
static TaskTabSupervisorOverviewLabel
task overview tab label
static TaskWrapup
describes a default generic task in wrapup status in the call canvas, task canvas and task list
static TeamFiltersApply
TeamFilters Apply label
static TeamFiltersPanelPluralLabel
Used in TeamFilters to display the number of agents (0, 1+)
static TeamFiltersPanelSingularLabel
Used in TeamFilters to display the number of agents (1)
static TeamFiltersPanelTitle
Panel title
static TeamFiltersReset
TeamFilters Reset label
static TeamsViewClearSearchAction
Text for clear search link in teams view
static TeamsViewClearSearchPlaceholder
Text for search input placeholder in teams view
static TeamsViewFilterAction
Text for filter button in teams view
static TeamsViewResultsSummaryFilterCTA
Label for summary "filter" CTA button
static TeamsViewResultsSummaryMaxWorkersDisplayed
Text displayed when the max amount of workers is displayed - as we have a cap of 200 server-side
static TeamsViewResultsSummaryNoWorkersDisplayed
Text displayed when no workers are displayed (0 workers)
static Today
Text shown in message list to group messages from today's date
static TransferFailedNotification
a notification displayed in case of failed task transfer to another agent
static TypingIndicator
Text used for typing indicator, when more than 1 people are typing. For example "3 peopel are typing"
static TypingIndicator
Text used for typing indicator. For example "Bob is typing"
static UiVersionDeprecated
notification indicating that the current version of Flex is deprecated
static UnholdAgentTooltip
Tooltip used on unhold agent icon button
static UnholdCustomerTooltip
Tooltip used on unhold customer icon button
static UserControlWorkerSecondLine
text to be shown on the second line of user card
static UserLoggedOutSuccess
label shown after user logged out
static WaitingTasksTileTitle
Label used as title in WaitingTasksTile in QueuesView
static WarmTransferTooltip
Tooltip used on warm transfer icon button
static WelcomeMessage
Text shown at start of a chat
static WorkerCanvasDetailsHeader
header for the Worker Details section of the worker canvas in Supervisor UI in the Teams view
static WorkerCanvasHeader
header for the worker canvas in Supervisor UI in the Teams view
static WorkerCanvasSkillsHeader
header for the Skills section of the worker canvas in Supervisor UI in the Teams view
static WorkerDirectoryAgentsTabLabel
label of the agents tab in the worker directory popup
static WorkerDirectoryItemFirstLine
first line in an item of a Worker Directory
static WorkerDirectoryItemSecondLine
second line in an item of a Worker Directory
static WorkerDirectoryQueueItemText
displayed info about a queue item in the list of queues on the queues tab in the worker directory popup
static WorkerDirectoryQueuesTabLabel
label of the queues tab in the worker directory popup
static WorkerDirectorySearchPlaceholder
placeholder text for the search input
static WorkerDirectoryTitle
title of the Worker Directory popup
static WorkerSkillLevelInvalid
message displayed due to failed validation of a provided skill level of the worker canvas in Supervisor UI in the Teams view
static WorkerSkillPleaseSelect
text displayed as a placeholder in the skills dropdown menu of the worker canvas in Supervisor UI in the Teams view
static WorkerSkillsError
message indicating that saving changes to skills have failed at the worker canvas in Supervisor UI in the Teams view
static WorkerSkillsNoSkills
message displayed in case there are no skills specified within the worker canvas in Supervisor UI in the Teams view
static WorkerSkillsReverted
message indicated that the skills were successfully reset
static WorkerSkillsSaved
message indicating that the skills has been successfully saved at the worker canvas in Supervisor UI in the Teams view
static WorkerSkillsSchemaMismatch
message displayed in case skills couldn't be parsed due to schema mismatch within the worker canvas in Supervisor UI in the Teams view
static Yesterday
Text shown in message list to group messages from yesterday's date